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January/February 2003
Emerging Trends in Loss Prevention by King Rogers, KingRogers International
(p. 20)
Operational Shrink: There’s More to LP than Preventing Theft by Terry Hennessee, Lowe’s Companies (p. 34)
Planning for Terrorist Attacks Against U.S. Retailers By Charles I. Miller, CPP, CSP, Consultant (p. 40)
Web Technology: The Backbone to Pep Boys’ Refuse 2 Lose Awareness Program by Samuel J. Rowell, Vice President of Loss Prevention, Pep Boys (p. 48)
March/April 2003
Identity Theft—A Growing Epidemic of Fraud by Frank W. Abagnale, Abagnale & Associates (p. 18)
Implementing an e-Learning Strategy for LP Training by Greg Saputo and Kathleen Pobur, Kmart (p. 34)
Stopping Theft with the Click of a Mouse by John McNamara, JCPenney (p. 42)
A Primer on LP in DCs by John H. Christman, CPP, Consultant (p. 50)
May/June 2003
Protecting Your Company Against Check Fraud by Frank W. Abagnale, Abagnale & Associate (p. 32)
Solving Multiple-Suspect Thefts by Barry Grant, CVS/pharmacy (p. 42)
Monitoring and Securing Cargo with Electronic Padlocks by Andrew D. Chapman, Early a.m. LLC (p. 52)
Why Is It Getting So Much Harder to Manage People? by Bruce Tulgan, RainmakerThinking, Inc. (p. 62)
July/August 2003
Leveraging People, Technology, and Relationships by Randy Meadows, Jason Rackley, and Dustin Ares, Hollywood Entertainment (p. 20)
Thinking Outside the Small Box by Kevin Wolfe, Big Lots (p. 38)
AAFES Loss Prevention—A Mission with a Challenge by Colonel Dale J. Hewitt, Army and Air Force Exchange Service (p. 46)
Refund Fraud and Abuse by Benjamin A. Guffey, CPP, KingRogers International (p. 56)
September/October 2003
Personal Safety While Traveling Abroad on Business by David S. Katz, Global Security Group (p. 20)
Targeting Shrinkage with a Comprehensive Program for High-Risk Stores by Lee Bland, Stage Stores (p. 38)
Managing Response to Protest Campaigns Against Retailers by Robert Rice, Office Depot, and Dr. David Walsh, Psychologist (p. 46)
Building the Foundation for a Strong Logistics LP Department by Frank Devlin, CVS/pharmacy (p. 56)
November/December 2003
The Economics of EAS by Robert L. DiLonardo, Principal, Retail Consulting (p. 20)
Boosting Employee Shrinkage and Safety Awareness in the DC Environment by Susan Sonnesyn Brooks (p. 38)
The Challenge of Target-Store Programs in Specialty Retail by Charlie Miller, Senior Director of Loss Prevention, Gap Inc. (p.46)
Developing Talent at Circuit City by Walter E. Palmer, CPP, CFE, CEO/President, PCGsolutions (p. 56)
Interviews
Changing the Loss Prevention Culture in Food Retailing with Dan Faketty, Harris Teeter (Jan/Feb 2003 p. 24)
Improving Home Improvement Shrinkage with Claude Verville, Lowe’s (Mar/Apr 2003 p. 24)
Managing Change at the World’s Most Admired Specialty Retailer with Leonard A. Schlesinger, Limited Brands (May/Jun 2003 p. 24)
Getting the Job Done: The Go-To People Inside LP (Jul/Aug 2003 p. 28)
Gems of Leadership for Loss Prevention with Richard Mellor, Helzberg Diamonds (Sep/Oct 2003 p. 28)
Delivering the Corporate Mission with Roger Osborne, Hollywood Entertainment (Nov/Dec 2003 p. 28)
Career Development by Gus Downing, CEO, Downing & Downing
Cross-Pollinating Loss Prevention Managers (Jan/Feb 2003 p. 53)
Leading in Tough Times (Mar/Apr 2003 p. 47)
Evolving Our Approach (May/Jun 2003 p. 81)
The Art of Interviewing. Part I: Company and Industry Research (Sep/Oct 2003 p. 81)
The Art of Interviewing. Part II: Preparing for the Interview (Nov/Dec 2003 p. 53)
In My Opinion by J.K. McSwag, Consultant
Are you listening? (Jan/Feb 2003 p. 63)
Managing Up, Down, and Sideways (Mar/Apr 2003 p. 63)
Serious about Employee Theft (May/Jun 2003 p. 61)
A National Campaign on Theft (Jul/Aug 2003 p. 53)
Will I See You in New Orleans? (Sep/Oct 2003 p. 55)
Why Retail LP Technology Initiatives Fail (Nov/Dec 2003 p. 73)
Interviewing & Interrogation by Douglas E. Wicklander and David E. Zulawski
The Art of Testifying (Jan/Feb 2003 p. 15)
A Team Approach to Investigations (Mar/Apr 2003 p. 15)
Pitfalls of Using Direct Accusation (May/Jun 2003 p. 21)
Part I: The Pre-employment Loss Prevention Interview (Jul/Aug 2003 p. 17)
Part II: The Pre-employment Loss Prevention Interview (Sep/Oct 2003 p. 17)
Using the Polygraph in the 21st Century. Part I: Legal Issues (Nov/Dec 2003 p. 13)
LP and the Law by Norman M. Spain, J.D., CPP, Eastern Kentucky University
Last in the Series on Liability Issues of Hiring Off-duty Police Officers (Jan/Feb 2003 p. 31)
Racial Profiling. Part I: Framing the Issues and Risks (Mar/Apr 2003 p. 31)
Racial Profiling. Part II: Merchant Liability under Federal Civil Rights Legislation (May/Jun 2003 p. 39)
Racial Profiling. Part III: Merchant Liability under State Laws (Jul/Aug 2003 p. 69)
Racial Profiling. Part IV: A Risk Management Response (Sep/Oct 2003 p. 75)
Defamation. Part I: Legal Elements and Defenses (Nov/Dec 2003 p. 71)
LP Fundamentals by Mike Marquis, CFI, Limited Brands
Talking Shrink (Mar/Apr 2003 p. 61)
LP Isn’t Just Retail (May/Jun 2003 p. 71)
He Used to Be a Wanna Be. Did You? (Jul/Aug 2003 p. 61)
Why Don’t “They” Get It? (Sep/Oct 2003 p. 63)
Alphabet Soup (Nov/Dec 2003 p. 35)
My Turn
The Five Dysfunctions of a Team by Patrick Lencioni, The Table Group (Jan/Feb 2003 p. 45)
True Vendor Partnerships by Kevin E. Lynch, ADT Retail (May/Jun 2003 p. 75)
How C-TPAT Is Changing Cargo Security by Thomas E. Sheets, CFE, National Cargo Security Council (Jul/Aug 2003 p. 35)
Collaborating for LP Success by Sandy Kennedy, International Mass Retail Association (Sep/Oct 2003 p. 35)
The New York City Blackout: Assessing Travel Emergency Plans by Deborah Pekala, Bon-Ton Department Stores (Nov/Dec 2003 p. 65)
Parting Words by Jim Lee, Executive Editor
2003 Resolutions for Young LP Professionals (Jan/Feb 2003 p. 70)
What’s Golf Got to Do with It? (Mar/Apr 2003 p. 70)
Random Thoughts and Things to Ponder (May/Jun 2003 p. 90)
The Best of the Best (Jul/Aug 2003 p. 82)
The Underdog Wins Again (Sep/Oct 2003 p. 90)
Keep a Watchful Eye (Nov/Dec 2003 p. 82)
Women in LP by Mimi Welch, President, Transition Dynamics
Understanding the Differences between how Men and Women Communicate (Jan/Feb 2003 p. 57)
Diverse Perspectives from Bealls (Mar/Apr 2003 p. 55)
Cultivating Cultural Competence (May/Jun 2003 p. 77)
Equal Is Different than Identical (Jul/Aug 2003 p. 65)
Tooting Your Own Horn (Sep/Oct 2003 p. 65)
Are you Gaping? (Nov/Dec 2003 p. 63)
Workplace Dishonesty by Richard C. Hollinger, Ph.D., University of Florida
Racial profiling in the retail store (Jan/Feb 2003 p. 13)
2002 National Retail Security Survey Findings (Mar/Apr 2003 p. 11)
LP Strategies from the 2002 National Retail Security Survey (May/Jun 2003 p. 15)
Miscellaneous Findings from the 2002 National Retail Security Survey (Jul/Aug 2003 p. 13)
Why Do Employees Steal? Part I: Motivations for Dishonesty (Sep/Oct 2003 p. 13)
Why Do Employees Steal? Part II: Understanding the Opportunity Factor (Nov/Dec 2003 p. 17)
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